Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making scheduling adjustments. If you need to cancel your appointment, we respectfully request greater than 24 hour notice.
- Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be equal to the deposit amount that was given at the booking of this appointment.
- If you are more than 20 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
- We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file, or submission of deposit left.
- In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.