Terms of service

Last updated: November 2026

Welcome to Iconic Beauty New York. By booking an appointment, visiting our studio, buying from our shop or using iconicbeautynewyork.com, you agree to these terms. We kindly ask all clients to respect our time and services so every guest enjoys a seamless experience.

About us

Iconic Beauty New York, LLC is a beauty studio at 11 N Ocean Avenue, Patchogue, NY 11772. Our services include eyelash extensions, lash lifts and tints, hair styling, hair extensions, and bridal and event hair and makeup. Call or text 631-921-3768, or email samantha@iconicbeautynewyork.com.

Deposits

A 50% non-refundable deposit and a valid card on file are required to reserve all appointments. The deposit is applied toward your total service cost.
If a standard appointment is canceled with proper notice, your deposit may be applied toward a future service within one year from the date of deposit.
For weddings and contracted events, deposits are always forfeited upon cancellation, regardless of notice given.

Cancellations and rescheduling

Appointment confirmations are sent by text, email and push notification. We require the following notice to cancel or reschedule:

Standard appointments: 48 hours
IBE hair extension appointments: 72 hours
Weddings and contracted events: 90 days. Cancellations within 90 days may incur additional fees.

Canceling or rescheduling without this notice forfeits your deposit, and cancellation fees may apply. No-shows, and cancellations once the appointment time has begun, are charged 100% of the scheduled service. Clients with a history of no-shows must prepay in full for future bookings.

By booking, you authorize Iconic Beauty New York, LLC to charge any remaining balance or applicable fees to your card on file.

Late arrivals

Please arrive promptly. There is no fee for arriving late, but your appointment may be shortened to accommodate the next client. Arrivals more than 20 minutes late may need to reschedule, and our cancellation policy still applies.

Lash services

We do not perform fill-ins on lash work done outside of Iconic Beauty New York.
Clients with existing lash extensions must schedule a removal before receiving a new full set.
If you discontinue lash extensions with us, your most recent deposit may be applied toward a professional removal appointment.

Payments and gratuity

Cash is preferred. We also accept Zelle, Venmo, and credit or debit cards. Gratuity is not included, except for weddings and contracted events, where it is automatically included.

Refunds

No refunds are issued for services rendered, and all service sales are final. Results are not guaranteed due to individual factors. In the rare event of an adverse reaction within 24 hours of your appointment, we will schedule a complimentary removal.

Products and apparel bought on our website are covered by our separate Refund Policy.

Consent forms

Before your service, you'll be asked to sign our Consent & Liability form and our Appointment & Booking Policies. Those signed forms include your health disclosures, aftercare responsibilities, release of liability and photo consent, and they apply alongside these terms.

Your health and aftercare

Please tell us about any medical conditions, allergies, sensitivities, medications or previous reactions before your service. Following our pre- and post-service care instructions protects your results. If you experience a reaction, please notify the studio promptly.

Photos and content

As agreed in your signed consent form, we may use photos and videos of your results on our website, social media and promotional materials. All content on our website belongs to Iconic Beauty New York and may not be copied without permission.

Limitation of liability

To the fullest extent permitted by law, Iconic Beauty New York, LLC, Samantha LaSpisa, and our team are not liable for claims arising from our services, except in cases of gross negligence, as described in our signed Consent & Liability form.